Alpaca Boutique currently ships to the following countries:
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Holland, Iceland, Italy, Japan, Luxembourg, New Zealand, Norway, Republic of Ireland, South Korea, Sweden, Switzerland and United Kingdom.
All items are shipped from our office in Hoboken, New Jersey in the United States. We partner with USPS (United States Postal Service) to ship our products to international locations.
Shipping Rates and Delivery Times
Shipping rates can differ based on destination. To calculate your order shipping charge please go to your shopping cart and enter the State/Region and Postal Code of your shipping address. At this time you are not obligated to make a purchase.
We ship our products by USPS Priority Mail International. The estimated delivery time is within 6-10 business days to major destinations. Please add 1-2 business days for order processing. A business day is considered to be Monday through Friday, excluding holidays.
Please note that the delivery time might be delayed by customs inspection and the assessment of duties and taxes. The buyer is responsible for all duties and taxes incurred.
Customs, Duties and Taxes
Your packages might be subject to the customs fees, taxes and import duties of the country of destination. Please note that customers are responsible for paying the customs, taxes and import duties at the time of delivery. Alpaca Boutique cannot determine in advance what these fees will be because we have no control over these charges. For this reason, Alpaca Boutique shipping charges do not include any of these fees.
For more information about customs fees and import duties, please contact your local customs office.
We want you to be completely happy with your order. If your purchase is not what you were expecting, you may return it within 30 days of receipt and receive a full refund for the price of the product. Returned products must be in new condition (unworn and unwashed) and include all original packaging and tags.
Shipping charges will not be refunded. Please note that you will be responsible for the shipping cost of sending the merchandise back to us.
A refund of the price of the item will be issued in the original form of payment used to purchase the item. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment they used to make the purchase.
Alpaca Boutique Returns
1422 Grand St. Unit 5A
Hoboken, NJ 07030